About This Cookie Policy
This Cookie Policy explains how OReels Casino Online, accessible at https://oreels-casino-uk.com/, uses cookies and similar tracking technologies when United Kingdom players visit the website, register an account, log in, browse games or manage payments. OReels Casino UK is operated by Betable Limited under UK Gambling Commission licence number 23328, with gambling software supplied by Grace Media (Gibraltar) Limited under UK Gambling Commission licence number 57869. This policy should be read alongside the site’s Privacy Policy and Terms and Conditions, since together they describe how personal data collected through cookies is handled in line with the UK General Data Protection Regulation, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
What Cookies Are
Cookies are small text files placed on a computer, phone or tablet when a website is visited. They allow the site to recognise a returning browser, remember preferences and support core functions such as staying logged in or keeping items in a shopping process. Similar technologies covered by this policy include pixel tags, local storage, software development kit tracking used within the OReels mobile app and web beacons embedded in emails or promotional pages.
Cookies do not typically identify a person by name on their own, but when combined with an OReels account they can be linked to registration and gambling activity. For that reason, cookie use on a licensed gambling site is treated with the same care as any other processing of personal data.
Why OReels Casino Uses Cookies
Cookies support several parts of the OReels experience, from keeping an account secure to remembering which games were played most recently. The main purposes are set out below.
Operating the Website and Account
- Keeping a player signed in between pages during a session
- Remembering login details on a trusted device where this option is selected
- Supporting age verification and identity checks required by the licence
- Maintaining the cashier during a deposit or withdrawal request
- Balancing traffic across the platform so pages load correctly
Security and Fraud Prevention
- Detecting unusual login patterns or repeated failed password attempts
- Helping to prevent duplicate account registration, which is not permitted under the site terms
- Supporting checks connected to responsible gambling tools, including deposit limits, time outs and GAMSTOP self exclusion
Performance and Analytics
- Measuring which slots, live casino games or promotions are viewed most often
- Identifying pages where visitors leave before completing registration or a deposit
- Testing layout changes to the lobby, cashier or promotions pages before a wider rollout
Marketing and Personalisation
- Showing OReels promotions on other websites or social media platforms
- Limiting how often the same advertisement is shown to one browser
- Tailoring on site offers based on games a player has previously viewed
Categories of Cookies Used
OReels groups cookies into the categories below. This structure reflects standard UK cookie consent practice and is designed to make choices easier to understand rather than to hide any particular use.
Strictly Necessary Cookies
These cookies are required for the website and account system to work and cannot be switched off through the cookie banner. They include session identifiers, login authentication cookies, cashier session cookies and cookies that record consent choices themselves. Without them, features such as logging in, depositing funds or requesting a withdrawal would not function correctly.
Functional Cookies
Functional cookies remember choices made during a visit, such as a preferred game category, display language or whether a cookie notice has already been dismissed. They make return visits more convenient but are not essential to core account functions.
Analytics and Performance Cookies
These cookies collect information about how the site is used, including which pages are visited, how long a session lasts and whether an error was encountered. The data is generally aggregated and used to improve site performance, though it may still count as personal data under UK data protection law when linked to a device or account.
Advertising and Targeting Cookies
Advertising cookies are set by OReels or by third party advertising and social media partners to build a profile of interests and show relevant promotions elsewhere online. They may also be used to measure the effectiveness of a marketing campaign that led a visitor to the site.
Third Party Cookies
Some cookies on oreels-casino-uk.com are placed by service providers rather than by OReels directly. These commonly include:
- Payment providers used in the cashier, such as those supporting Visa and Mastercard transactions, Trustly, Google Pay, Apple Pay, PayPal, Skrill, Neteller and Paysafecard
- Game studios and aggregators whose slots, Megaways titles, live casino tables or Slingo games are embedded in the lobby
- Web analytics and performance monitoring services
- Advertising networks and social media platforms used for promotional campaigns
- GAMSTOP, where a player has registered for the national self exclusion scheme, so that access restrictions can be recognised
These third parties operate under their own privacy and cookie notices, and OReels does not control how they process information once it leaves the OReels platform. Players are encouraged to review the relevant provider’s own policy for full detail on their practices.
Cookies Connected to Responsible Gambling
Because OReels Casino UK operates under a Gambling Commission licence, certain cookies support tools intended to keep play within a planned budget. These can include cookies that remember an active deposit limit, flag whether a time out or self exclusion period is in place, or check GAMSTOP status before allowing continued access. These cookies are treated as necessary to the safe operation of the gambling service and are not offered as an optional choice, since disabling them could undermine protections that UK licensing conditions require the operator to maintain.
Legal Basis for Using Cookies
Strictly necessary cookies are used on the basis that they are essential to deliver the account and gambling service requested by the player, including obligations under the Gambling Commission’s Licence Conditions and Codes of Practice relating to identity verification, self exclusion and fraud prevention.
Analytics, functional and advertising cookies that are not strictly necessary are used only with consent, in line with the Privacy and Electronic Communications Regulations. Consent is requested through the cookie banner shown on first visit, and it can be withdrawn at any time using the methods described later in this policy. Where cookies involve the processing of personal data, OReels also relies on legitimate interests or consent as the relevant lawful basis under UK GDPR, depending on the specific cookie in question.
Managing Cookie Preferences
Players have several ways to control cookies used on oreels-casino-uk.com.
Using the Cookie Banner
When the site is first visited, a banner allows a visitor to accept all cookies, reject non essential categories or open detailed settings to choose individual categories such as analytics or advertising cookies. This choice can usually be revisited through a cookie preferences link, often found in the website footer, without needing to clear browser data first.
Using Browser Settings
Most browsers allow cookies to be viewed, blocked or deleted through their privacy or security settings. General steps include:
- Open the browser’s settings or preferences menu
- Locate the privacy, security or cookies section
- Review currently stored cookies or block cookies from specific sites
- Choose whether to accept third party cookies, first party cookies only, or neither
- Save the changes and refresh the OReels site to apply them
Blocking or deleting strictly necessary cookies is likely to prevent login, deposits, withdrawals and other account features from working correctly, so players who rely on these functions should keep essential cookies enabled.
Mobile App and Device Settings
The OReels Android app and any equivalent mobile application use comparable technologies, such as device identifiers and SDK based tracking, to support login, security and analytics. These can usually be managed through the device’s operating system settings, including options to limit ad tracking or reset an advertising identifier.
How Long Cookies Are Kept
Session cookies are removed automatically once a browser is closed and are typically used for tasks such as keeping a player logged in during a single visit. Persistent cookies remain on a device for a set period, which can range from a few days to a number of months or, for certain security or preference cookies, up to two years, depending on their purpose. Where a longer retention period applies, it reflects the practical need to recognise a returning device for account security, fraud prevention or ongoing responsible gambling checks rather than an open ended collection of data.
Changes to This Cookie Policy
OReels Casino may revise this Cookie Policy from time to time to reflect changes to the cookies in use, updates to applicable UK law, or adjustments made by the Gambling Commission, the Information Commissioner’s Office or other regulators. The current version applies from the moment it is published on the website, and continued use of oreels-casino-uk.com after a revision indicates acceptance of the updated terms. Players are encouraged to check this page periodically, particularly before making a deposit or opting into a new promotion.
Contact and Complaints
Questions about this Cookie Policy, or requests relating to how cookie data is used, can be sent to the OReels support team at carecrew@oreels-casino-uk.com or by phone on +44 176 406 0138. Correspondence can also be addressed to 1 New Walk Place, Leicester, LE1 6RU, United Kingdom. Live chat support is available directly through the website for general account and cookie related queries.
If a concern about data handling or cookie use is not resolved through OReels support, a complaint can be referred to the Information Commissioner’s Office, the UK’s independent authority for data protection matters. Complaints relating to gambling conduct more broadly, once the internal OReels complaints process has been exhausted, can be directed to IBAS, the operator’s named Alternative Dispute Resolution service.
Players who feel that gambling is becoming difficult to control can contact the National Gambling Helpline on 0808 8020 133, or visit BeGambleAware or Gambling Therapy for further support. Registration and real money play at OReels Casino UK remain restricted to individuals aged 18 or over.